Are you in doubt whether an important email that you sent was seen by your recipient or not? Everyone hates uncertainty, and we all have curiosity about whether your email has been read by the recipient. This article will discuss how to turn off read receipts in Gmail and how to open them.

We can let Gmail ask your recipient to send a receipt notification to you when they open your email.

Though, this feature is currently available only for Google Workspace as of now. Therefore, you can’t request a read receipt with an email that is not under Google Workspace, for example with yourname@gmail.com kind of emails.

Gmail read receipts work so that users get notifications from recipients who use Gmail and the other email systems that support read receipts. Though, some email systems will ask for the recipient’s approval before sending a read receipt notification to the sender of an email.

How to Turn off Read Receipts?

To start with the Gmail read receipt feature, one must enable G Suite from the admin console. If you want to know how to log in to G Suite Admin Console, read this article…

Once you logged in to your G Suite, follow these below to enable the G Suite feature from Admin Console.

Step 1: Log in to G Suite Admin Console with your credentials and select “Apps.”

Step 2: Select “Google Workspace” to manage web and mobile settings.

Step 3: From the list of Google Workspace services, scroll down and click on “Gmail.”

Step 4: From the Gmail Settings page, click on “User Settings,” you will be asked to enter your credentials once again to process further. Enter your password and click next.

Step 5: Go to the “Email Read Receipts” section. The default setting is “Do not allow email read receipts to be sent,” to edit the same; click on the pencil icon next to the option.

Step 6: Now, to enable read receipts, Gmail offers a couple of options for you to choose from:

1. Select this option when you want to send email receipts to all the addresses in your organization as well as whitelisted email addresses.

2. Select this option when you want to send read receipts to any email address. Users will be prompted each time a read receipt is requested.

Once you are done with the selection option, click on “Save.”

Note: These changes may take up to 24 hours to propagate to all users. Before the changes, it can be seen in an Audit log.

 

How to request a read receipt?

Once you are done with the completion of the Gmail read receipt, a user can request a read receipt before sending the email.

To request for a read receipt, go to compose just like you do earlier, and just before sending it, click on three vertical dots mention on the bottom of the new message box, and then click on “Request read receipt” from the options.

Once done, you are all set to send your email with a read request for your recipient. You will get a receipt notification as and when they open your email.

 

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